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Passenger
How to book a ride
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What to do if I experienced harassment, theft, assault, felt uncomfortable, or any urgent concerns on my ride?
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Consumers
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How to Book Angkas
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Consumers
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Something went wrong - Passenger
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Consumers
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Troubleshooting Permission Errors - Passenger
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Consumers
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Troubleshooting Login Issues - Passenger
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Consumers
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Android App Troubleshooting FAQ
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Consumers
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IOS App Troubleshooting FAQ
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Consumers
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How to Cashout
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Drivers
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How to Find Available Promo Codes
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Consumers
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Athlete Discount
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Consumers
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Student Discount
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Consumers
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PWD Discount
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Consumers
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Something Went Wrong Error
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Drivers
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Permission Error
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Drivers
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Login Error
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Drivers
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What is Incentive Top up?
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Drivers
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What is the Daily Incentive program
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Drivers
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What is the Weekly Incentive program?
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Drivers
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How to Top-up or add credit to the wallet
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Drivers
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Mayroon po bang insurance si Angkas?
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Drivers
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Ano po ang maaring gawin kapag naaksidente?
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Drivers
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Does your Padala service bikers have insulated bags?
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Consumers
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Is it possible for me to bring my pet/food?
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Consumers
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What is the maximum weight that Padala Service can deliver?
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Consumers
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What if the biker has not enough change?
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Consumers
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Is it possible to ask my biker to buy some item for me before going to my pick up location?
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Consumers
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What if the ride was completed but I never got picked up?
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Consumers
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What if I cannot contact my biker?
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Consumers
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What if my biker is asking for a tip?
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Consumers
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Can I suggest a route to my biker going to my destination?
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Consumers
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What is the turn around time for a refund?
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Consumers
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Do you have discounts for frontliners?
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Consumers
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Can I set a specific card as the one that will be always used?
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Consumers
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Is it possible for two passengers to share the same credit/debit card?
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Consumers
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If I book a ride and suddenly change my mind when the biker is already at the pick-up point, will I be charged? If yes, how long should I wait for a refund?
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Consumers
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If a motorcycle breakdown happened should the passenger get charged?
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Consumers
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What if the biker accidentally clicked on "drop off" in the middle of the booking?
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Consumers
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If I book a ride and suddenly change my mind when the biker is already at the pick-up point, will I be charged? If yes, how long should I wait for a refund?
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Consumers
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Why did the registration of my debit card fail despite having minimum balance?
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Consumers
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What if the passenger do not have enough debit balance will they still be able to book?
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Consumers
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Why did the registration of my debit card fail despite having minimum balance?
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Consumers
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What if the passenger do not have enough debit balance will they still be able to book?
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Pricing & Payment
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In order to register my card, does it need to meet the minimum balance?
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Pricing & Payment
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What if my cashless payment method fails?
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Pricing & Payment
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What if the card was declined?
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Pricing & Payment
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Why am I being charged when I add a card?
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Pricing & Payment
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What are the available payment options for Angkas Passenger, Padala, and Pabili?
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Pricing & Payment
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Do you have e-receipt?
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Pricing & Payment
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Can you explain your pricing?
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Pricing & Payment
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How do I apply for a Government Discount
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Pricing & Payment
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My biker was rated automatically after checking my history, can I change it?
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Consumers
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I forgot to rate my biker right after the trip, how can I do that afterwards?
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Consumers
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How many accounts can be registred on the same mobile?
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Consumers
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My app says it's unable to connect to a server, what do I do?
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Consumers
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I cannot find my exact location on the map, what will I do?
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Consumers
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What OS version of my mobile is compatible with the app?
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Consumers
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I cannot seem to find my biker. The real-time monitoring is not updated.
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Consumers
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Saan pwede maclaim ang helmet for rebranding at new biker kit?
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Drivers
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Anong Araw at oras pwede mag Pa registro sa MVIC OTis?
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Drivers
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pwede kayang mag palit ng sim lalo na sa old sim tulad ng 4g na gamit?
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Drivers
Back
Possible po kayang magkakaroon ng other lay term bukod sa over ride? para sa ganun i ma laman po namin anung insentives ang pumapasok samin?
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Drivers
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Magkakaroon po ba ng Cellphone Loan Si Angkas?
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Drivers
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Paano po makakapag Request ng Biker Assistance ang mga Solo Biker?
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Drivers
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ilang jersey o helet ang pwede ng bilhin at saang office pwede bumili?
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Drivers
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paano mag refresh ng angkas apps
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Drivers
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Hanngang ilan po ba ang set destination sa bagong version ng apps?
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Drivers
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Pano maka pag avail ng Motorcycle Loan?
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Drivers
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Ano po ba ang Kahalagahan ng isang Grupo sa isang Biker?
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Drivers
Back
Kelan po ba tlga ilalabas ang bagong apps verion na 3.0?
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Drivers
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Paano ang gagawin kung Mag karoon ako ng Double Deduction?
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Drivers
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Paano sumali sa mga biker groups?
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Drivers
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Pano bumili nang bagong helmet o jersey?
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Drivers
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Paano ako magiging eligible sa incentives?
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Drivers
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Ano ang gagawin pagnag-hang ang aking App
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Drivers
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Paano ang gagawin pagnaka-encounter nang Error - 1 sa app
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Drivers
Consumers
Drivers
General
Pricing & Payment
Pricing & Payment
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