Angkas | Privacy Policy

“Personal Data” means information about you, from which you can be personally identifiable, including but not limited to your name, official identification card number, birth certificate number, government identifications such as driver’s license, passport number, nationality, address, telephone number, fax number, bank details, credit and debit card details, race, gender, date of birth, marital status, resident status, educational background, financial background, personal interests, email address, user location (even if the app is closed or running in the background so long as user is online) occupation, designation and the organization you work in and the industry in which you work. Personal Data also includes any information about you which you have provided to the Company in registration forms, application forms or any other similar forms in whatever format, and/or any information about you that has been or may be collected, stored, used and processed by the Company from time to time and includes sensitive personal data such as data relating to health, religious, political or other similar beliefs.

The act of providing the Company with your Personal Data shall be voluntary. If you fail to provide your Personal Data to the Company, your request for the use of the Application will be considered incomplete and you may not be able to access the Company’s service.

If you are an agent, vendor, supplier or service provider, the provision of your Personal Data is mandatory and failure to provide your Personal Data may be a breach of laws or regulatory requirements, and may unable the Company to engage you to provide products or services, or issue payments to you for the products or services provided.

In addition to the Personal Data that you will directly provide to the Company, the Company may also collect your Personal Data from other sources such as:

Application or registration forms or other similar forms which you have filled out;
Publicly available documents, such as directories;
Company’s social media pages, if you follow, like, subscribe or are a fan of such pages;
Credit reporting agencies;
Various entities or divisions affiliated with the Company;

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Or from instances such as:

When you interact and communicate with the Company during its events or activities;
When you enter into contests organized by the Company; or
By using the Company’s digital properties, including but not limited to its website, Angkas Application (the “App”) or other user-facing Software where Personal Data may be collected by use of cookies or similar means.

The Company may use and process your Personal Data for business purposes (“Purpose”), preparatory to or for the fulfillment of contracts and other legitimate activities, which shall include, but not limited to, the following:

Where you are a customer of the services provided by the Company:

• to perform the Company’s obligations with respect to any contract entered into with you;

• to provide you with any service you have requested;

• to process your subscriptions and to deliver the services to you;

• when you have requested to download and use the App, to process your request, to deliver the App and to provide you with a license for the use of the App;

• to process your participation in any events, activities, focus groups, research studies, contests, promotions, polls or surveys;

• to process, manage or verify your application for subscription to the Company and to provide you with the benefits offered to subscribers;

• to validate your bookings and process payments relating to any products or services you have requested;

• to understand and analyze our sales as well as your needs and preferences;

• to develop, enhance and provide products and services to meet your needs; and

• to provide proper and timely assistance to the appropriate medical personnel and/or law enforcement authorities in case of an accident in connection with the use of the services of a transportation service provider through the App or in case of other emergencies involving your life, health, and/or safety; and

• to help in assessing the safety and quality of a transportation service provider’s service.

• to comply with government requirements related to contract tracing and all policies related to management of CoVid-19

• to process cashless transactions

Where you are an agent, vendor, supplier, partner, contractor or service provider:

• for the purposes of engaging you to provide products or services;

• to facilitate any checks as may be required by the Company in order to engage you;

• to process payments relating to any products or services you have provided; and

• to contact you in connection with our existing or previous business relations.

General:

• to respond to questions, comments and feedback from you;

• to communicate with you for any of the purposes listed in this Notice;

• for internal administrative purposes, such as auditing, data analysis, and compiling of statistics database records;

• to detect, prevent and prosecute crimes; and

• The app accesses user location

• The app continues to access it even if the app is closed or running in the background so long as biker is online.

Your Rights Under the Data Privacy Act

As a data subject, the Company recognizes and respects the following rights of data subjects as provided under the DPA:

a. Right to Be Informed - You have the right to be informed about the collection and processing of your personal data.

b. Right to Access - You have the right to obtain confirmation from us whether we are processing your personal data and to access such data.

c. Right to Object - You have the right to object to the processing of your personal data including processing for direct marketing, automated processing, or profiling.

d. Right to Erasure or Blocking - You have the right to request the deletion or blocking of your personal data when:

It is incomplete, outdated, false, or unlawfully obtained;
It is being used for unauthorized purposes;
The processing is no longer necessary;
You withdraw consent and no other legal ground justifies continued processing.

e. Right to Rectification - You have the right to correct inaccurate or incomplete personal data.

f. Right to Data Portability - You have the right to obtain your personal data in an electronic or structured format and to transmit such data to another controller where technically feasible.

g. Right to Damages - You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.

h. Right to File a Complaint - You have the right to lodge a complaint with the National Privacy Commission.

i. Right to Withdraw Consent - Where processing is based on consent, you have the right to withdraw such consent at any time.

How to Exercise Your Rights

To exercise any of these rights, you may:

Email: Send a request to dpo@angkas.com
In-App: Use the "Support" feature in the Angkas mobile application
Written Request: Submit a written request to our Data Protection Officer at the contact information indicated below.

Processing Your Request

The Company will respond to your request within fifteen (15) calendar days from receipt of a valid and verified request.
If your request is complex or we receive multiple requests, we may extend this period by an additional fifteen (15) days, provided we notify you of the extension and reasons.
We may request additional information to verify your identity before processing your request.
There is no fee for exercising your rights unless requests are manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable administrative fee or refuse the request.
If we refuse your request, we will provide you with the reasons for refusal and inform you of your right to file a complaint with the National Privacy Commission.

Contact Information

Angkas Data Protection Officer:
Email: dpo@angkas.com
Address: Lot 40 Ortigas Avenue Extension Barangay Sto. Domingo, Cainta 1900 Metro Manila, Philippines

National Privacy Commission:
Email: info@privacy.gov.ph
Website: www.privacy.gov.ph
Hotline: For Complaints

+632 5322 1322 loc. 113 or 115
+63 970 818 0555 (Smart)
+63 905 506 1478 (Globe)

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PRIVACY NOTICE

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