If I book a ride and suddenly change my mind when the biker is already at the pick-up point, will I be charged? If yes, how long should I wait for a refund?
- Upon your feedback, we will investigate and process the refund accordingly
- Please note that once we have completed the refund, it will depend on your individual bank as to how long it will take to credit back to your account. This can range from a few days to much longer.
The refund should be automatically credited back but this will depend on the bank processing day ( Internal info: Some take a few days, others as many as weeks as per Paymaya )