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Threatening, harassing or assaulting ANGKAS employee, co-drivers and customers
1st Offense
3 Days Suspension
2nd Offense
BAN
Involvement in any road accident whether online or offline from the platform
1st Offense
3 Days Suspension
2nd Offense
BAN
Posting any malicious content with a clear intention to harm the company's reputation or speaking foul against the company in ANY platform. (Social Media, messenger services, public and private meetings and gatherings, SMS, etc..)
1st Offense
3 Days Suspension
2nd Offense
BAN
Posting of customers’ information (Name/Phone Number/Email Address/Picture and/or Videos/Booking Details) in any platform that can potentially compromise customers’ safety and privacy unless with the consent of the passenger.
1st Offense
3 Days Suspension
2nd Offense
BAN
Any incident reported by the customers to the authority related to criminal acts like sex and indecency offenses, violence against pax and possession of illegal substances (external authorities and the internal crisis committee)
1st Offense
3 Days Suspension
2nd Offense
BAN
Driving under the influence of alcohol or prohibited drugs
1st Offense
3 Days Suspension
2nd Offense
BAN
Involvement in any serious incident reported by the customer to the authority (Police, barangay, NBI) which concerns safety or can be considered a heinous crime
1st Offense
3 Days Suspension
2nd Offense
BAN
Causing hurt or injury to a passenger or any person through carelessness or intentional behavior
1st Offense
3 Days Suspension
2nd Offense
BAN
Selling of any Angkas branded materials within or outside platform without permission for personal gain
1st Offense
3 Days Suspension
2nd Offense
BAN
Using of any Angkas issued materials outside platform
1st Offense
3 Days Suspension
2nd Offense
BAN
Patronizing or encouraging others to do bookings outside platform
1st Offense
3 Days Suspension
2nd Offense
BAN
Using a different motorcycle
1st Offense
3 Days Suspension
2nd Offense
BAN
Ferrying 2 or more passengers
1st Offense
3 Days Suspension
2nd Offense
BAN
Convicted of any criminal case or offense
1st Offense
3 Days Suspension
2nd Offense
BAN
Any actions, within or outside the Angkas platform that affects Integrity and damaging reputation (Ex: Fraud/Cheating,dishonest, False accusation)
1st Offense
3 Days Suspension
2nd Offense
BAN
Falsifying documents (Ex: NBI/Brgy or Police Clearance/Proof of Income/License/Angkas ID)
1st Offense
3 Days Suspension
2nd Offense
BAN
Involvement in any groups or organizations that provides the same motorcycle taxi backriding service like Angkas
1st Offense
3 Days Suspension
2nd Offense
BAN
Driving with expired motorcycle registration
1st Offense
3 Days Suspension
2nd Offense
BAN
Driving without a valid license
1st Offense
3 Days Suspension
2nd Offense
BAN