Unnecessary stops or delays while failing to communicate to passenger (taking different routes/gas filling/restroom breaks, etc)

Late delivery without prior notice

Selling of raincoat to passenger and co-bikers in excessive markup from base price (more than 10 pesos)

Failure to maintain the cleanliness of reusable raincoat

Failure to issue waybill

Failure to provide raincoat

Failure to complete the booking and unable to send back package to sender

Failure to remind and assist passenger in safe embarking and disembarking

Not using standard spiels in communicating with passenger

Picking up the passenger at a location other than the specified location / Non-designated area for pick-up without the passenger's consent/approval.

Dropping off the booking while in transit to get new booking

Retaining possession of customer's property left behind in vehicle for more than 24 hours

Fare Overcharging (wrong or no change/not honoring promo codes, double charging thru cash and credit)

Cancellation/Rejecting cashless payments(GCash, PayMaya, Bank Transfers)

Wearing improper uniform (Non-ANGKAS Helmet, slippers, sando, shorts, civilian clothing)